frequently asked questions (FAQ)

What types of payment methods do you accept?

Orders placed on our website can be paid for online using debit/credit cards or cash on delivery. If you wish to pay by bank transfer, please contact us before placing your order.

Are your alternatives completely alcohol-free?

Yes, our products are completely alcohol-free, making them perfect for those who choose to avoid alcohol.

What differentiates your non-alcoholic alternatives from other products on the market?

Most products on the market are made by de-alcoholising wine. Our approach is different: we reconstruct the wines from scratch to be alcohol-free, resulting in a superior taste thanks to our innovative production process.

Are your products all natural?

Absolutely. All our products are made from 100% natural, high-quality, source-verified ingredients with no artificial colours or additives. We prioritise quality, ensuring a refined, fresh, and tasty product.

Do your non-alcoholic alternatives taste like traditional wines?

Our alcohol-free alternatives are crafted to preserve the flavour and complexity of traditional wines as much as possible.

Where are the ingredients sourced from?

Our ingredients are sourced from carefully selected local and international suppliers to ensure the freshness and quality of each product.

What is the shelf life of Le Mat’s products?

Our non-alcoholic wine and sparkling wine alternatives have a shelf life of 24 months from the date of bottling. We recommend storing them in a cool, dark place to maintain their quality and freshness.

How should non-alcoholic alternatives be stored after opening?

After opening, non-alcoholic drinks should be kept in the fridge and consumed within 3-5 days to maintain their quality and freshness.

Do you deliver within Romania?

Yes, you can place an order online for delivery both within Romania and internationally.

Do you offer discounts for large orders or special events?

Yes, we offer customised discounts for large orders and special events. Please contact us directly to discuss the details and receive a personalised offer.

How can I contact customer support?

You can reach us via email at [email protected].